Primary job duties will include assisting patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need. Accurate record keeping of patient information and documentation of any changes to current appointments, prevention of double-bookings, and routing patient calls to the correct department or individual. Accurate notation of patient information according to and following all HIPPA requirements and maintaining all confidentiality standards.

This position requires you have close attention to detail, impeccable phone etiquette, and working knowledge of common medical terminology. The ideal candidate has prior receptionist experience and scheduling experience, especially in a medical setting, with a high call volume and heavy patient intake, coupled with superb data entry and communication skills. Must have 2 years working experience in the medical field and a high school diploma or GED certificate. Bilingualism (English/Spanish) is a plus!