FRONT COUNTER / CUSTOMER SERVICE REPRESENTATIVE

NOW HIRING: FRONT COUNTER / CUSTOMER SERVICE REPRESENTATIVE

Industry: Specialty Lumber Mill & Warehouse
Location: Mid County
Schedule: Monday – Friday | 8:00 AM – 5:00 PM
Pay: $13.00 – $18.00 per hour (DOE)
Type: Full-Time

Position Summary

A specialty lumber mill and warehouse is seeking a friendly, outgoing, and dependable Front Counter / Customer Service Representative to serve as the first point of contact for customers. This role is ideal for someone who enjoys working with people, multitasking, and learning a hands-on industry. The client is willing to train candidates on materials and products for those with strong customer service skills and basic computer knowledge.

Key Responsibilities

Greet and assist customers at the front counter in a professional and friendly manner
Learn lumber and building materials to accurately assist customers
Take customer orders in person and over the phone
Answer incoming calls and direct inquiries appropriately
Process payments and issue tickets for warehouse fulfillment
Communicate with warehouse staff to ensure accurate order preparation
Check order status and follow up with customers as needed
Contact vendors to follow up on deliveries or product availability
Maintain a clean, organized, and professional front counter area

Qualifications

Strong customer service and communication skills
Friendly, outgoing personality with a team-oriented attitude
Comfortable using computers, phones, and basic office systems
Ability to multitask and stay organized in a fast-paced environment
Willingness to learn products, materials, and industry terminology
Prior counter sales, retail, or front-desk experience preferred but not required

How to Apply

Infinity Staffing Solutions
905 Hwy 69 South, Nederland, TX
📞 (409) 527-5463
Walk-ins Welcome | Monday – Friday | 9:00 AM – 4:00 PM