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CUSTOMER SERVICE REP

 

Local Retail Company seeking a Customer Service Rep to assist in office for a temp to hire position.

Job duties will include; customer service, answering phones, processing order information, entering purchase orders and information into the Client’s system and handling payments. May be assigned additional duties.

This position will require working with the sales team, coordinating with sales staff, and client visits. Must be comfortable handling all aspects of customer relations including; product knowledge and client education, purchases, deliveries, return policies, invoicing, and complaints. Must be comfortable working with management to find resolutions to ensure the client’s needs are met.

Interested candidates will need to have strong typing skills, experience with MS Office, Outlook, Excel, and Word, as well as great attention to detail and great time management skills. Candidate must have excellent communication and customer service skills as well. Previous experience in this type of position or similar environment is required, with a minimum of 2 years experience. Must have a high school diploma or equivalent.

Must be flexible with scheduling including weekends as needed.

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